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| Booking Terms and Conditions |
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Please read the following terms and conditions carefully. You must not accept any booking unless you understand and agree with the following terms and conditions.
Prices:
All prices are subject to availability and can be withdrawn or varied without notice.
Cancellation Fees: We are unable to provide a refund to you until we receive the funds from the relevant supplier.
Cancelled bookings will incur charges. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Fees will also apply where a booking is changed or tickets are re-issued.
Where we incur any liability for a cancellation fee or charge for any booking which you cancel, you agree to indemnify us for the amount of that fee or charge.
Deposit and Final Payment:
We require a minimum deposit of Rs 5000 per person when booking. Your service provider will require further deposits. All deposits are non-refundable. Final payment is required no later than 3
weeks prior to departure unless otherwise stated on your invoice. Some airfares or services must be paid in full at the time of booking.
Credit Card Transactions, Payment by Cheque and Cash:
Credit card surcharges may apply. If for any reason any travel service provider is unable to provide the services for which you have contracted, your remedy lies against that provider, and not against FCm. In the event that payment has been made to FCm by credit card, you agree that you will not seek to charge back your payment to FCm. Where you pay by cheque, you agree not to stop payment of the cheque even when you cancel a booking. You agree that we may apply the proceeds of the cheque to satisfy any liability you have to us, including any liability
in respect of cancellation fees, before refunding the balance to you. As per the government of India regulations, customers will have to provide photocopies of their Income Tax PAN (permanent
Account Number) card to FCm, for all bookings above Rs 25000 in value.
Taxes:
Certain taxes are mandatory in various countries. There may also be an additional local tax charged at some airports. All taxes are subject to change without notice.
FCm acts as a travel agent only. We sell various travel related products on behalf of numerous transport, accommodation and other wholesale service providers, such as airlines, coach, railand cruise line operators.
FCm's obligation is to make travel bookings on your behalf and to arrange relevant contracts between you and travel service providers. We have no responsibility for these services nor dowe make or give any warranty or representation regarding their standard. All bookings are made subject to the terms and conditions and limitations of liability imposed by these service providers.Your legal recourse is against the specific provider and not FCm. If for any reason, any travel service provider is unable to provide the services for which you have contracted your remedylies against the provider and not with FCm.
Liability:
We always do our best to make sure your holiday arrangements are satisfactory. However, we cannot accept any liability of whatever nature, whether in contract, tort or otherwise, for the acts,omissions or default, whether negligent or otherwise, of these service providers, over whom we have no direct control. Under circumstances where liability cannot be excluded, such liability islimited to the value of the purchased travel arrangements. We do not accept any liability in contract, tort or otherwise for any injury, damage, loss, delay, additional expense or inconveniencecaused directly or indirectly by force majeure or any other event which is beyond our control or which is not preventable by reasonable diligence on our part. In particular, but without limitation tothese conditions, we accept no responsibility for any loss, damage or injury you suffer as a result of terrorism, war (including civil-war), coup, riot, civil disturbance or any type of criminal act. It is your responsibility to inform yourself about the safety and security situation in the places you are traveling to. Disputes, if any, are subject to local courts in Delhi
passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. Any fines, penalties, payments or expenditures incurred as a result of such
documents not meeting the requirements of those authorities will be your sole responsibility.
Travel Insurance:
We strongly recommend that you take our insurance against these risks.
Special Requirements:
Please advise your consultant of any special requirements you may have, for example, special meals, medical requirements and so on.
Frequent Flyer:
Please advise your consultant of your frequent flyer details. Your consultant will pass these details on to the relevant supplier but cannot guarantee that the supplier will credit points for your
booking. Please retain all boarding passes to allow verification of your travel if required.
Passports & Visas:
All individuals departing from India must be in possession of a valid passport and relevant visas. It is your responsibility to ensure that you have valid documentation, including but not limited to
Travel Documents:
Travel documents include (without limitation) airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a
service provider. Travel documents may be subject to certain conditions and/or restrictions including (without limitation) being nonrefundable, non-date-changeable and subject to cancellation and/
or amendment fees. All travel documents are non transferable. All airline tickets must be issued in the name of the passport/photo identity holder, some carriers will deny carriage if the name varies
and the booking may be cancelled. Any errors in names on your documentation will be your responsibility if not advised at the time of booking. It is your responsibility to collect all travel
documents from us prior to travel.
Health:
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation.
Privacy Policy:
Flight Centre Limited is committed to protecting the privacy and confidentiality of personal information. Our Privacy Policy is available for viewing at www.flightcentre.com.au or in store.
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FCM Travel Solution(India) Pvt. Ltd
